POLICIES
With every booking, we conduct a meet & greet with the client and the pet(s) we will have the pleasure of caring for. This is free of charge and typically lasts no longer than 30 minutes. We will discuss the specific requests for your best friend, find out about feeding and potty needs, go over all the home information (get keys/codes as needed), and talk about any special medical issues. We like to have vet name and information on file in case of any emergencies and we also like to hear about your favorite spots to walk or take your beloved pet. This is also a chance for you to get to know us and ask questions. We want to ensure you feel confident and happy about hiring us!
We send texts, maps via the app Dog Walk, and (a LOT) of pictures to your preferred mobile number or email to let you know we've arrived and a quick summary after we've left.
With pet sitting and overnight stays, we will send a summary of the day each evening. We are very open to communicating with you and if you need to hear from us more often, just say the word and it shall be done!
Booking Requests:
For dog walks, we require full payment due the time of walk. If you have reoccurring walks, we will request weekly payments due at the beginning of each week.
For Pet Sitting, we require a 50% deposit to hold your time on the calendar.
Payment Options:
Venmo (user name is under Mr. Peepers' Pet Company: traceylwolf).
Holiday Rates:
Holiday rates will include an additional 25% charge during the week of the following holidays:
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New Year’s Eve & New Year’s Day
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Easter
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Mother’s Day
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Memorial Day
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Father’s Day
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Independence Day
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Labor Day
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Thanksgiving Day & day after Thanksgiving
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Christmas Eve & Christmas Day